Fii si tu un Printmasters, intr-un loc plin de culoare!

Fii si tu un Printmasters, intr-un loc plin de culoare!March 13th, 2019

We are looking for a new colleague for our Customer Service Department.

For you to be suited for this position, you should have:

- University degree;

- Minimum of 2 years experience in customer relations;

- Advanced PC skills (MS Office);

- Good command of English (fluent in speaking, proficiency in understanding and writing);

- Attention to details, decision-making and analytical skills, prioritization skills;

- Good teamwork skills, positive attitude

Your main responsibilities, as Customer Service Specialist, will be:

- Building sustainable relationships and trust with customer accounts through open and interactive communication;

- Identifying and assessing customers’ needs to achieve satisfaction;

- Processing orders in the system and keeping good track on them;

- Calculating offers, based on the given information;

- Providing accurate, valid and complete information by using the right methods/tools;

- Maintaining good relationships between departments: DTP, Finance, QC, Production and Logistics;

- Following internal communication procedures, guidelines and policies